This month’s cover story, “Complete Game,” details how—without knowing it—quality management principles helped one senior slow-pitch softball team win the league’s championship game. There were elements of quality management, including teamwork and leadership commitment, that the team modified and applied to its challenges on the field. The lessons this softball team learned can carry over and be applied to real-world organizations.
@Lindsay Pietenpol
Thank you!
The article Stop, Look And Listen! by Gregory Watson reveals and raises several thoughts I would find to be very relevant to many of us quality professionals of 2023. It encourages the reader to reflect on what is the Quality in its essence, but also where and how we could better address some of the most vital quality challenges.
