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I’m excited to introduce Gary Netherton, quality manager at Northwest Door in Puyallup, WA, and author of “More ...
Cynthia Nazario
Dec '18
14
Thank you, Gary, and all attendees for the engrossing live chat today. Don’t forget to check out Gary’s article, ...
Cynthia Nazario
Dec '18
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In your article, you mention data review methods such as measurement system analysis, control charting and gauge ...
Jamison Kovach
Dec '18
Gary Netherton
Dec '18
One of the big things in service side (as this is where I began to learn to question the data) is sampling the data and ...
Jamison Kovach
Dec '18
Thanks for sharing your thoughts. Any ideas for data review methods to use in office processes? For procurement, ...
Gary Netherton
Dec '18
For procurement, there is often the cross check for inventory. While many companies have an annual physical ...
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Any suggestions on how to communicate the value of data quality to company leaders and decision makers?
Jeanine Becker
Dec '18
Amanda Foster
Dec '18
Excellent question! I am interested in this as well.
Gary Netherton
Dec '18
One of the biggest ways that I've shown the value of data quality is to show an example of where it has failed. By this ...
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This question came in earlier for you, Gary. Why is data quality so often overlooked by organizations?
Cynthia Nazario
Dec '18
Gary Netherton
Dec '18
I believe that many companies are actually "thrilled" that they have data. So many do not and when they do have it, ...
Amanda Foster
Dec '18
I agree! Getting data for my company is like pulling teeth.
Jamison Kovach
Dec '18
What are some of the specific challenges you've faced when collecting data?
Amanda Foster
Dec '18
For one, I have a hard time convincing the right people that it is worth the effort. We are not manufacturing and not ...
Jamison Kovach
Dec '18
So, you work in a non-automated service environment? is this correct? If so, what are some of the data review ...
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In an organization, who should ultimately be responsible for data quality?
Cynthia Nazario
Dec '18
Gary Netherton
Dec '18
That question will be arguable for many. In my organization, data quality is the responsibility of those ...
Amanda Foster
Dec '18
I agree here, too! I am the quality department for my company and sometimes the expectation is that I will figure out ...
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20
Can process audit be used to help prevent operators from falsifying data (that must be collected or input ...
Jamison Kovach
Dec '18
Gary Netherton
Dec '18
That is an excellent point to address! Here is what I recommend.
(1) Resources. What data do you want and need. Do ...
(1) Resources. What data do you want and need. Do ...
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You mention in your article using tools to help clean data. Are there any pitfalls to using certain tools? if so, how ...
Shannon Bishop
Dec '18
Gary Netherton
Dec '18
There can be pitfalls to using any tool. The biggest pitfall I've encountered is not understanding how the tool ...
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What implications do GDPR or other government regulations have on data quality?
Cynthia Nazario
Dec '18
Gary Netherton
Dec '18
I believe that depends on the type of data. For example, if you are using personal data (health records, ...
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Shannon Bishop
Dec '18
Gary Netherton
Dec '18
I believe that any industry can benefit from Big Data. That said, if your data is incorrect or untrustworthy, then ...
